Fall 2009 hiring has ended. Thanks for your interest!
Upcoming: Hiring for Winter 2009!
Consultants are responsible for providing friendly and knowledgeable desktop support from the Meyer Tech Desk for patrons who use the Multimedia Studio and other Academic Computing clusters in Meyer and Tresidder. They are quick learners who exhibit a great interest in helping people get their work done using our technology resources. Consultants are well-aware of the importance of excellent customer service and keeping up to date with the latest technologies and services that Meyer has to offer.
General Requirements
* Excellent written and verbal English skills.
* Loves working with and helping people even if they are strangers.
* Enjoys troubleshooting computer problems.
* Extremely responsive to email and phone calls.
* A cell phone where you can be reached during work hours.
* Experienced in customer service (formal or informal); a mature and responsible attitude.
* Willingness to learn new things and to work on short-term projects as assigned.
* Able to commit to an 8-hour weekly work schedule.
* Can work at least 3+ quarters to build optimal proficiency (can exclude summer).
Technical Requirements
* User-level familiarity with Mac OS X and Windows computers, OS navigation and file management.
* Ideal candidate has experience with:
** Stanford computer clusters (Meyer, Tresidder, residential)
** Stanford printing systems: troubleshoot failed print jobs in clusters.
** Photoshop: scan documents and film, manipulate images, understand various file formats (PSD, JPG, GIF, PNG, PDF).
** iMovie/Final Cut Pro: shoot and edit video, understand various file formats and codecs (MOV, AVI, DV, MPG, H.264)
** iDVD/DVD Studio Pro
* CS2C credit is a huge plus.
Compensation
Meyer Tech Desk Consultants start at $12.75 an hour.
Contact
Kenneth Chan, Consulting Manager
Meyer Library, Area 250
To apply, please submit the Consultant Application along with a resumé or CV to the Consulting Manager.
Requests for interviews not accompanied by the Consultant Application will not be reviewed.